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Privacy and Social Media Policy

privacyGeneral Confidentiality

When we work together I am bound by the Data Protection Act and my code of ethics to keep the information you give me confidential unless one of the following applies:

  • there is a legal requirement for me to share information e.g. where the Children’s Act applies or a court order is issued
  • there is good cause to believe that not to disclose information would expose you or others to a serious risk of harm

This exception to the confidentiality rule is generally called the 'Duty of Care' provision.

In addition, if you have been referred to me by a third party (e.g. your employer or GP) or if I am working with you as part of a care team, I will share prearranged levels of information with the others involved in looking after you. We'll talk about this before we begin any therapy.

My code of ethics also allows me to share anonymous case histories verbally or in hypnotherapy publications for the purposes of supervision or training. Anonymous means your personal details are removed and no information that might identify you is used. The Duty of Care provision applies to everyone but you can opt out of this other use of your information on the form you sign the first time we work together.

Social Media

I have accounts with Facebook, LinkedIn and Google+ which are used for business purposes. I am happy to connect at any level with other therapists and those with a general interest in the work I do.

I do not accept friend requests from current or former therapy clients on these or any other social networking sites. My reasons for this are that I believe that adding clients as friends can compromise confidentiality and blur the boundaries of our therapeutic relationship. If you have questions about this, please feel free to bring it up in-session and I’m happy to talk more about it.

You are welcome to view or like my Facebook business page, or to follow my Google+ business pages and to read and share the articles and comments there. You may leave general comments and questions but remember that anything you post is visible to everyone who visits the page. If you want to ask anything specific to you please email* or phone me. If I feel any posts you have made blur the line of our professional relationship or identify you as a client, I will delete them.

It is not a regular part of my practice to search for clients online, via search engines or social media. The exception to this would be if one of the Duty of Care provisions (above) applied.

*Please note that email is not completely secure or confidential. Records of any emails you send me are automatically kept in the logs of your own computer and mine. Although in practice it seems unlikely, in theory they could be read by the system administrator. With this in mind it’s best not to use email to send any information that should be kept private. Any emails you send me that refer to your therapy will be printed and kept in your confidential records.



Social media policy adapted from a template provided by

If you are a therapist who would like to use this as your own social media policy you are welcome to do so on condition that you include the following statement 'Social media policy by Debbie Waller adapted from an original by'



The Loft Complementary Therapies, 2A Assembly St, Normanton WF6 2DB

01977 678593 or email Debbie

Complementary and Natural Healthcare Council registered for hypnotherapy



Covering Leeds, Wakefield, Pontefract, Castleford: close to junction 31 of the M62 and public transport links. 

guild of ibs specialists